In the workplace, getting your message across to other people can be a hard task. Quite often people can either come across rude and aggressive, or timid and shy. None of these are qualities that will achieve results or get the best out of staff, so it’s important to work on how you present yourself when communicating with others. If you feel that you could do with a helping hand, we are here to help.
What does the course cover and how can it help me?
With our communication skills course, we can teach you how to communicate in an effective way. By working on your body language and your tone, we can teach you how to become assertive and not aggressive. We will be able to teach you how to deliver and receive feedback and how to use certain words to achieve maximum results. Our course also covers paraphrasing, positive reinforcement and language implications.